Job Profile
Level: Management
Department: Food & Beverage
Reports to: Director of Food & Beverage
Employment Type: Full time
About Curaçao Marriott Beach Resort
Set on six oceanfront acres along the sunny shores of Piscadera Bay, Curaçao Marriott Beach Resort blends authentic Dutch-Caribbean vibrancy with Wonderful Hospitality. Every detail of our guest experience, from the first impression of our open-air Great Room to the local flavors on our menus and genuine Curaçaoan recreation schedule, is designed to turn moments into memories.
As part of the Marriott family, we help our associates begin a rewarding journey, belong to a diverse and inclusive team, and become the best version of themselves. With a culture rooted in care, warmth, and shared purpose, Curaçao Marriott Beach Resort is more than a place to work: it’s a place to grow, connect, and make an impact.
Position Summary
The Banquet Manager is responsible for the operational execution of all banquet and event functions, ensuring seamless service delivery, high-quality presentation standards, and exceptional guest experiences. This role focuses strictly on on-the-ground event operations, team leadership, and service execution, working in close coordination with the Convention Services Manager.
Qualifications
- Degree or diploma in Hospitality Management or a related field
- 4–6 years of experience in banquet or event operations, with at least 2 years in a supervisory role
- Strong leadership and team management capabilities
- Excellent organizational and multitasking skills in a fast-paced environment
- Exceptional customer service and interpersonal skills
- Strong understanding of food and beverage operations and service standards
- Financial awareness, including budgeting and cost control
- Flexibility to work evenings, weekends, and holidays as required
Good communication skills in English, proficiency in Dutch, Spanish, and Papiamentu is a strong advantage.
Key Responsibilities
Event Execution & Operations
- Oversee the full execution of banquet and catered events on property, ensuring smooth and timely service delivery
- Execute events based on established Banquet Event Orders (BEOs) prepared by the Convention Services team
- Ensure all event setups, layouts, and service standards are implemented according to approved specifications
- Coordinate with culinary, stewarding, and beverage teams to ensure timely and accurate service during events
- Monitor event flow in real time and make operational adjustments as needed to ensure guest satisfaction
Team Leadership & Supervision
- Supervise banquet supervisors, servers, bartenders, and setup crews during event operations
- Assign duties, brief staff prior to events, and ensure clear understanding of service expectations
- Train and develop banquet staff to maintain high standards of service and professionalism
- Ensure appropriate staffing levels and efficient labor deployment for each event
Service Standards & Guest Experience
- Maintain consistent luxury hospitality standards across all banquet functions
- Act as the primary operational contact on the floor during events to ensure flawless execution
- Respond promptly to guest needs, requests, and last-minute changes during events
- Ensure all service areas are properly set, clean, and maintained throughout events
Coordination with Internal Departments
- Liaise with kitchen, stewarding, engineering, and beverage departments to ensure operational readiness
- Communicate any operational challenges or requirements during setup and execution phases
- Ensure all equipment, furniture, and banquet materials are properly prepared and available
Post-Event Operations
- Oversee breakdown and reset of event spaces following completion of functions
- Ensure all equipment and banquet materials are properly stored and accounted for
- Conduct post-event reviews with internal teams to identify operational improvements
Compliance & Standards
- Ensure compliance with health, safety, hygiene, and brand service standards
- Follow internal procedures for banquet operations and event execution
- Support continuous improvement of service delivery and operational efficiency
Why Join Us?
At Curaçao Marriott Beach Resort, a career is more than a job, it’s an opportunity to deliver wonderful hospitality to our guests. Team members are empowered to grow professionally, collaborate across departments, and make a real impact on guest experiences. With a focus on excellence, teamwork, and personal development, the resort offers a supportive environment where talent is recognized and success is celebrated. Join us and be part of a team that brings memorable moments to life every day.