Job Profile
Level: Management
Department: Food & Beverage
Reports to: Director of Food & Beverage
Employment type: Full-time
About [Employer name]
Set on six oceanfront acres along the sunny shores of Piscadera Bay, Curaçao Marriott Beach Resort blends authentic Dutch-Caribbean vibrancy with Wonderful Hospitality. Every detail of our guest experience, from the first impression of our open-air Great Room to the local flavors on our menus and genuine Curaçaoan recreation schedule, is designed to turn moments into memories.
As part of the Marriott family, we help our associates begin a rewarding journey, belong to a diverse and inclusive team, and become the best version of themselves. With a culture rooted in care, warmth, and shared purpose, Curaçao Marriott Beach Resort is more than a place to work: it’s a place to grow, connect, and make an impact.
Position Summary
The General Manager JFK is responsible for the overall leadership, operational performance and continued development of JFK Steakhouse. This highly visible, hands-on role combines operational discipline, genuine hospitality and commercial awareness, with ownership of the daily operation, guest experience, team development and business performance. The ideal candidate will lead JFK as a premium destination steakhouse while protecting its standards, identity and positioning.
Qualifications
- Minimum 5–7 years of progressive restaurant leadership experience, preferably within an upscale steakhouse, premium independent restaurant, luxury hotel or resort environment.
- Previous experience as a Restaurant General Manager, Senior Restaurant Manager, Restaurant Manager or comparable senior restaurant leadership position.
- Degree or diploma in Hospitality Management, Food & Beverage Management or a related field preferred.
- Demonstrated experience managing a premium à la carte restaurant operation.
- Strong food, beverage and wine knowledge; previous experience with a significant wine program is strongly preferred.
- Strong financial acumen with demonstrated experience reviewing and analyzing restaurant P&L statements, revenue, average check, labor, productivity, food and beverage costs, profitability and financial variances.
- Proven ability to translate financial and operational results into practical action plans that improve performance.
- Proven ability to develop leaders and build high-performing restaurant teams.
- Strong guest relations, decision-making and service recovery skills.
- Experience developing local business, restaurant programming or revenue-driving initiatives is an advantage.
- Previous luxury/upscale hotel, resort or independent premium restaurant experience preferred.
- Strong English communication skills; additional languages are an advantage.
- Highly motivated, inspiring leader with a genuine passion for the role and hospitality.
- Flexibility to work evenings, weekends, and holidays as required
Key Responsibilities
- Provide overall leadership and direction for JFK Steakhouse, taking ownership of the restaurant's daily operation and performance.
- Maintain a strong and visible presence on the restaurant floor during service, actively directing the operation, reading the room and supporting the guest experience.
- Ensure consistent execution of a polished yet approachable dining experience, with strong attention to service standards, restaurant readiness, presentation and detail.
- Create a hospitality culture built around guest recognition, anticipation, personalization and genuine engagement, while maintaining JFK's signature service moments and tableside experiences.
- Lead guest recovery with sound judgment, empathy and follow-through, and use guest feedback and satisfaction results to drive improvement.
- Develop, coach and hold accountable the restaurant leadership team and associates through clear expectations, daily coaching, training, role-play and strong menu, steak, beverage and wine knowledge.
- Partner closely with Culinary leadership to ensure strong communication, pacing, presentation and consistency between front and back of house.
- Oversee the restaurant's wine and beverage performance in partnership with the Wine Specialist, strengthening product knowledge, recommendations, sales and the overall wine experience.
- Take ownership of the restaurant's financial performance and P&L, including regular analysis of revenue, labor, food and beverage costs, productivity, profitability and variances, and translate results into clear corrective or revenue-driving actions.
- Drive commercial performance through covers, average check, beverage and wine sales, special occasions, local business, restaurant programming and activations.
- Develop schedules, staffing plans and labor deployment based on business demand while protecting service levels, productivity and leadership presence.
- Review restaurant performance and operational trends, identify opportunities and present results, priorities and action plans through regular business reviews with senior leadership.
- Support the continued positioning and visibility of JFK Steakhouse within the Curaçao market while strengthening its appeal to resort guests.
- Maintain compliance with Marriott, resort, food safety, cash handling and operational standards while fostering a professional culture of ownership, teamwork, accountability and pride.
Why Join Us?
At Curaçao Marriott Beach Resort, a career is more than a job, it’s an opportunity to deliver wonderful hospitality to our guests. Team members are empowered to grow professionally, collaborate across departments, and make a real impact on guest experiences. With a focus on excellence, teamwork, and personal development, the resort offers a supportive environment where talent is recognized and success is celebrated. Join us and be part of a team that brings memorable moments to life every day.